Please assign your manual to a product: Recent Popular Answered Unanswered. The Virtual Agent is currently unavailable. Hopefully, it will help. Please make a different selection, or visit the product homepage.

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It simply indicates that a telephone receiver is off the hook the handset is lifted and the telephone line is open. Make sure the printer has paper, and then press the printer Power button to turn it on or wake it up from sleep mode.

Answered on Nov 25, Have you tried to install it, and if so, what happened? If you don’t they will not be downloaded correctly. All HP Printers have this problem.

Asia Pacific and Oceania. Click Add a printer or scanner and wait while Windows finds available printers on your network.

HP OfficeJet Printers – Printing Self-Test Pages

Answered on Jul 28, Answer questions, earn points and help others Answer questions. Select the name of your printer from the list. Select your desired files and a list of links will be sent by email. Answered on Mar 05, The Virtual Agent is currently unavailable.


HP OfficeJet All-in-One Specs – CNET

If no dial tone is present, replace the phone cable. Try reinstalling the printer drivers and software and plug connecting to the pc too If problem still persist There may be a problem in the cartridges holder Then you have to connect with the customer care of ptint printer.

If a full feature driver from HP is not available for your printer, you must install the built-in print driver. Please try again shortly.

print a self-test report | HP Officejet

Do not click Add a device yet. Please try again shortly. You can follow the question or vote as helpful, but you cannot reply to this thread.

Lets try the following, Disconnect the phone cable from the back of the HP product and the message should clear. A full feature driver for one or more Windows versions is not available for your printer, either from the CD that shipped with your printer or from the HP website.


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HP 4215 Printer Scanner Fax Color Copier All in One Feed Through Scanner

Popular Tags replace ink Pick up the handset and listen for a dial tone. We were unable to find any drivers for your product. Please make a different selection, or visit the product homepage. This page requires Javascript. Example of a Fax Test Report.

Modify your browser’s settings to allow Javascript to execute. Solution and Diagnostic Data Collection. Posted on Apr 15, Be the first to answer. You do not need to download anything from a website in order to print, scan, or fax.

This may reset the status. It will ask you to enter the electronic device you have, and then the model number, etc. This thread is locked.